topic Re: Bonus Camera redemption 3030 in Arlo

Bonus Camera redemption 3030

Vulcan24 — Tue, 16 May 2017 03:26:33 GMT

Hi, I sent off for redemption of the bonus camera on or about 06/04/17 which is the day i purchased the security camera. I now understand that it takes upto 30 working days after the promotion to receive the bonus but how do i know whether you received it as the only communication i have received back is an email on whether i wanted to upgrade. do i wait until the end of May or is there some way of checking.

Re: Bonus Camera redemption 3030

JamesC — Tue, 16 May 2017 15:42:00 GMT

Vulcan24,

Please take a look at the promotion terms and conditions here: TERMS AND CONDITIONS FOR BONUS ARLO CAMERA REDEMPTION PROMOTION

I will reach out to you in a private message for additional information on this topic.

JamesC

Re: Bonus Camera redemption 3030

Tammi — Fri, 02 Jun 2017 02:05:28 GMT

Hi. Is there anyway that Arlo/Netgear can confirm that redemptions were received and that cameras are being sent? I know I submitted the redemption but have not received any acknowledgement at all of the redemption or when the camera is likely to be received. I purchased my system in mid March and submitted the redemption soon after. Many thanks.

Re: Bonus Camera redemption 3030

Vulcan24 — Fri, 02 Jun 2017 02:56:31 GMT

Hi JamesC, I had to phone Netgear Arlo again yesterday as nothing had happened meaning the terms and conditions had not been meet. I will wait a few days to see what happens before I make a formal complaint to Harvey Norman.

Re: Bonus Camera redemption 3030

JamesC — Fri, 02 Jun 2017 14:52:22 GMT

I have been informed that the cameras for this promo are shipping now and should be received soon. Expected delivery should be the end of this week or early next week.

JamesC

Re: Bonus Camera redemption 3030

Vulcan24 — Thu, 08 Jun 2017 23:22:51 GMT

Hi JamesC, still waiting. Hope the bonus camera offer wasnt a scam. Purchased Arlo unit 6th April and still waiting for bonus camera despite 3 emails and 2 phone calls. Kevin

Re: Bonus Camera redemption 3030

Tammi — Thu, 08 Jun 2017 23:42:49 GMT

Hi. It's not a scam. I received my camera earlier this week. Thanks for the follow up, James 😊