topic Re: Filter by Camera Sort Bug in Arlo

Filter by Camera Sort Bug

commiepinkofag — Wed, 10 May 2017 00:31:33 GMT

When filtering the library by camera, the camera list does not display in the "Device Order" set.

—B

Re: Filter by Camera Sort Bug

JamesC — Wed, 10 May 2017 18:39:44 GMT

This isn't a bug. The filter is sorted in the order the cameras were claimed.

JamesC

Re: Filter by Camera Sort Bug

commiepinkofag — Thu, 11 May 2017 00:12:43 GMT

I disagree and ask you to reconsider. The order in which the cameras were claimed is unlikely to be in any way relevant or useful in an installation. Whether we call it a bug or a design error, it's unhelpful. It would make more sense for the website to list the cameras in the device order indicated under "Settings," like the iOS app does. Certainly the interface should be consistent across platforms, no?

Thanks,

Re: Filter by Camera Sort Bug

JamesC — Thu, 11 May 2017 15:25:17 GMT

Thank you for the feedback. I will escalate this topic to product management for consideration.

JamesC