topic Re: Time stamp on alert is incorrect in Arlo

Time stamp on alert is incorrect

Susan1912 — Fri, 21 Oct 2016 12:59:00 GMT

When an alert is sent from motion detector, it is fairly immediate. However, the date stamped is iff by about 5 days and time is incorrect. Is there a way to reset date and time to current date/time

Re: Time stamp on alert is incorrect

jguerdat — Fri, 21 Oct 2016 13:43:28 GMT

No way to manually correct this but make sure your device displays the correct date/time. Also, try power cycling the base.

Re: Time stamp on alert is incorrect

JamesC — Mon, 24 Oct 2016 20:01:01 GMT

Susan1912,

Are you still seeing this behavior? Did rebooting the base station resolve the issue?

Please let us know,

JamesC

Re: Time stamp on alert is incorrect

dofchurch — Tue, 09 May 2017 23:39:40 GMT

Re: Time stamp on alert is incorrect

steve_t — Wed, 10 May 2017 05:48:12 GMT

If rebooting the base didn't work, go into the settings in the app or through the website and check that your base station time zone is set correctly