topic Re: Activating 5 camera in Arlo

Activating 5 camera

BAHappycamper — Fri, 05 May 2017 20:36:08 GMT

I am having trouble activating my 5th camera V3000 ! When I am on the "activation page " there is a list of Arlo cameras and modems to pick from to be activated ! When I started to activate the 5th one it would not let me ! There was a message that said "access denied access denied ! I had these same cameras activated before ! I deactivated them to try another modem I had to see if it worked ! When I changed back is when this happened ! Anybody out there that this has happened to that can help me out ?

Re: Activating 5 camera

TomMac — Fri, 05 May 2017 21:32:34 GMT

It may not be you , seems many are having sycing issues... seems to be far end

Re: Activating 5 camera

JamesC — Mon, 08 May 2017 18:17:05 GMT

The engineering team has identified the cause and resolved this issue. You should now be able to successfully add cameras when clicking the "Add Device" button within your Arlo account.

JamesC