topic Re: VMB3000, having trouble reloading my cameras. getting access denied code in Arlo

VMB3000, having trouble reloading my cameras. getting access denied code

nsguerry — Fri, 05 May 2017 16:41:04 GMT

I have to reload all my cameras. I got one loaded successfully but then keep getting the following code:

ACCESSDENIEDACCESS 67525B5558DCBB57dDuhWFDxPtdh2CxENrXDpzgpC/bpPuga2/WBKWS/g2jwBrcVfVdKVUSgRDjOQZ1zLMNbdxG74M=

Can someone please tell me what this means and how to get rid of it so I can reload my other three cameras?

I have tried for hours to no avail!!

nsguerry

Re: VMB3000, having trouble reloading my cameras. getting access denied code

TomMac — Fri, 05 May 2017 17:05:25 GMT

this has been what appears to be an issue signing in devices( see threads a day ago )... thought it was fixed , but maybe not.

Re: VMB3000, having trouble reloading my cameras. getting access denied code

JamesC — Mon, 08 May 2017 17:44:16 GMT

The engineering team has identified the cause and resolved this issue. You should now be able to successfully add cameras when clicking the "Add Device" button within your Arlo account.

JamesC