https://community.arlo.com/t5/Arlo/How-to-get-warranty-repair/m-p/1277863#M34328 <P>I have an Arlo camera, about 7 months old. &nbsp;It worked, but after changing the batteries it will not connect to the base station. &nbsp;I understand the camera warranty is one year, and that telephone help is only available for very new units. &nbsp;How do I contact Netgear warranty service to get a repair/replacement? &nbsp;</P> Thu, 04 May 2017 19:46:21 GMT dwildemann 2017-05-04T19:46:21Z https://community.arlo.com/t5/Arlo/How-to-get-warranty-repair/m-p/1277863#M34328 <P>I have an Arlo camera, about 7 months old. &nbsp;It worked, but after changing the batteries it will not connect to the base station. &nbsp;I understand the camera warranty is one year, and that telephone help is only available for very new units. &nbsp;How do I contact Netgear warranty service to get a repair/replacement? &nbsp;</P> Thu, 04 May 2017 19:46:21 GMT https://community.arlo.com/t5/Arlo/How-to-get-warranty-repair/m-p/1277863#M34328 dwildemann 2017-05-04T19:46:21Z https://community.arlo.com/t5/Arlo/How-to-get-warranty-repair/m-p/1277932#M34329 You can still contact support using the Contact Support link at the bottom here for warranty issues. Thu, 04 May 2017 21:23:25 GMT https://community.arlo.com/t5/Arlo/How-to-get-warranty-repair/m-p/1277932#M34329 jguerdat 2017-05-04T21:23:25Z https://community.arlo.com/t5/Arlo/How-to-get-warranty-repair/m-p/1278314#M34330 <P>dwildemann,</P> <P>&nbsp;</P> <P>Consider removing the camera from Settings &gt; My Devices and then go through the sync process. Are you still having trouble?</P> <P>&nbsp;</P> <P>JamesC</P> Fri, 05 May 2017 15:27:11 GMT https://community.arlo.com/t5/Arlo/How-to-get-warranty-repair/m-p/1278314#M34330 JamesC 2017-05-05T15:27:11Z