topic Re: Recorded duration increased in Arlo

Recorded duration increased

gilbo2 — Wed, 28 Sep 2016 20:38:25 GMT

Until the firmware update to 1.7.0_4546 my recorded videos were all 10-11 seconds long, now they are about 14 seconds even though the rules still show the lowest 10 seconds duration?

Any suggestions?

Re: Recorded duration increased

JamesC — Tue, 29 Dec 2015 21:50:09 GMT

gilbo2,

Is this behavior happening on all of your cameras for all recordings?

JamesC

Re: Recorded duration increased

gilbo2 — Wed, 30 Dec 2015 08:00:29 GMT

Yes, all of my cameras since the update and all the recordings.

Re: Recorded duration increased

wrdavid2 — Fri, 01 Jan 2016 20:09:33 GMT

with the recent update I notice the minimum recording time is now 14 seconds instead of 10... even though the slider is set at 10 seconds. I am concerned about this because this will drain the batteries even faster. Can this be fixed, please????

Also... is there a way to just have it detect motion and send notifications without recording any video??? that would save even more of the battery and many times that's all I need... just need to know if someone is at the front door and at what time and get a notification; don't need a video of them.

thanks,

bill

Re: Recorded duration increased

hokeysmoke — Fri, 01 Jan 2016 20:28:00 GMT

I've noticed the same thing, although the actual time is a bit inconsistent. Nearly all of my recordings before the update were 10 seconds, and now nearly all of them are 14 seconds.

Re: Recorded duration increased

Nifer — Sat, 02 Jan 2016 01:43:27 GMT

I work for NETGEAR. Thank you for the feedback on this issue. Based on your input, we discovered that our software has been incorrectly adding a few extra seconds to the record time. We hope to resolve this issue with revised firmware by the end of next week. We apologize for the inconvenience, and appreciate your patience as we correct this. Thank you!

Re: Recorded duration increased

gilbo2 — Sat, 02 Jan 2016 06:50:59 GMT

Thank you for your post Nifer, I look forward to the firmware update soon.

Re: Recorded duration increased

gilbo2 — Fri, 08 Jan 2016 18:24:14 GMT

Latest firmware release has now resolved this problem - 1.7.1_4638 🙂

Re: Recorded duration increased

wrdavid2 — Fri, 08 Jan 2016 18:29:35 GMT

Really??????

A vid recorded by my Arlo this morning was 17 seconds... worse than the 14 seconds I previously complained about.

Would help my battery life if you can get it back to 10 seconds.

Also... how do we download the firmware update? is that automatic or do I have to do something?

thanks,

bill

Re: Recorded duration increased

wrdavid2 — Fri, 08 Jan 2016 18:53:29 GMT

Okay so I checked in my settings and I do have firmware 1.7.1_4638 . Must have downloaded automatically. But this morning's recording was 17 seconds even though I have it set to record 10 seconds!!! It's getting worse from the 14 seconds before you guys 'fixed' it.

Re: Recorded duration increased

wrdavid2 — Fri, 08 Jan 2016 19:03:08 GMT

well now I got a 10 sec video... hope that continues

Re: Recorded duration increased

JamesC — Fri, 08 Jan 2016 20:01:25 GMT

wrdavid2,

Please let us know if you continue experiencing this issue moving forward.

JamesC

Re: Recorded duration increased

jumpernz — Sun, 10 Jan 2016 09:16:14 GMT

10 seconds since 9 January (New Zealand time). Awesome...

Re: Recorded duration increased

Nifer — Sun, 10 Jan 2016 16:42:30 GMT

Great, so happy to hear this! Thanks for letting us know!

Re: Recorded duration increased

bennyagwm — Wed, 24 Feb 2016 20:07:57 GMT

i prefer longer recordings. how do i set the cameras to record longer?

Re: Recorded duration increased

JamesC — Wed, 24 Feb 2016 22:08:00 GMT

bennyagwm,

You must edit the rule for each camera that you would like to record longer. Navigate to Modes > Click the pencil icon next to the mode you use for motion detection > click edit for the desired rule > click the pencil icon next to Record Video. From here you can change the length of recordings.

JamesC

Re: Recorded duration increased

Feron — Tue, 27 Sep 2016 06:39:52 GMT

I want it to record until activity is over.. hwo does one do that?

Re: Recorded duration increased

Feron — Tue, 27 Sep 2016 06:44:00 GMT

nevermind... just not very straight forward but found it.

Re: Recorded duration increased

Dvan — Thu, 16 Mar 2017 03:40:59 GMT

I have the basic Arlo. I see no pencils anywhere on the app or on my pc. Is that still a valid instruction/option?

Re: Recorded duration increased

jguerdat — Thu, 16 Mar 2017 12:12:22 GMT

Mode tab, click on your base. You should see the default modes of Armed and Disarmed. Use whatever is on the right side of the Armed line, pencil or >, to edit.

Better yet, just check out the Armed mode and create your own custom mode(s) for complete control.