topic We are unable to claim this device. To get help, please contact Arlo Support at support.arlo.com. in Arlo https://community.arlo.com/t5/Arlo/We-are-unable-to-claim-this-device-To-get-help-please-contact/m-p/1274740#M34057 We are unable to claim this device. To get help, please contact Arlo Support at support.arlo.com.<BR /><BR />What this Sat, 29 Apr 2017 20:52:00 GMT Amjeed 2017-04-29T20:52:00Z We are unable to claim this device. To get help, please contact Arlo Support at support.arlo.com. https://community.arlo.com/t5/Arlo/We-are-unable-to-claim-this-device-To-get-help-please-contact/m-p/1274740#M34057 We are unable to claim this device. To get help, please contact Arlo Support at support.arlo.com.<BR /><BR />What this Sat, 29 Apr 2017 20:52:00 GMT https://community.arlo.com/t5/Arlo/We-are-unable-to-claim-this-device-To-get-help-please-contact/m-p/1274740#M34057 Amjeed 2017-04-29T20:52:00Z Re: We are unable to claim this device. To get help, please contact Arlo Support at support.arlo.com https://community.arlo.com/t5/Arlo/We-are-unable-to-claim-this-device-To-get-help-please-contact/m-p/1274748#M34058 <P>If the base was used or previously registered to another account..it is locked to that account</P> <P>Netgear Support can release same.</P> <P>Contact at bottom of page ; Contact Support</P> <P>&nbsp;</P> <P>( thats usu the issue )</P> Sat, 29 Apr 2017 21:11:59 GMT https://community.arlo.com/t5/Arlo/We-are-unable-to-claim-this-device-To-get-help-please-contact/m-p/1274748#M34058 TomMac 2017-04-29T21:11:59Z