https://community.arlo.com/t5/Arlo/VMB3000-am-getting-unable-to-claim-this-device/m-p/1275462#M34043 <P>There's no way to do that through a forum post. &nbsp;You have to open a case with support using the Contact Support link at the bottom here.</P> Mon, 01 May 2017 13:33:19 GMT jguerdat 2017-05-01T13:33:19Z https://community.arlo.com/t5/Arlo/VMB3000-am-getting-unable-to-claim-this-device/m-p/1275452#M34039 <P>I have made a reset to my arlo station and now am getting « .. unable to claim this device.… »<BR /> can you please reset my online account</P> Tue, 02 May 2017 17:12:05 GMT https://community.arlo.com/t5/Arlo/VMB3000-am-getting-unable-to-claim-this-device/m-p/1275452#M34039 zroud 2017-05-02T17:12:05Z https://community.arlo.com/t5/Arlo/VMB3000-am-getting-unable-to-claim-this-device/m-p/1275462#M34043 <P>There's no way to do that through a forum post. &nbsp;You have to open a case with support using the Contact Support link at the bottom here.</P> Mon, 01 May 2017 13:33:19 GMT https://community.arlo.com/t5/Arlo/VMB3000-am-getting-unable-to-claim-this-device/m-p/1275462#M34043 jguerdat 2017-05-01T13:33:19Z https://community.arlo.com/t5/Arlo/VMB3000-am-getting-unable-to-claim-this-device/m-p/1276295#M34109 <P>zroud,</P> <P>&nbsp;</P> <P>As mentioned above, this request needs to be made through the support team. Please let me know if you need help opening a case.</P> <P>&nbsp;</P> <P><A href="http://www.arlo.com/en-us/support/contact.aspx" target="_blank">http://www.arlo.com/en-us/support/contact.aspx</A></P> <P>&nbsp;</P> <P>JamesC</P> Tue, 02 May 2017 17:13:06 GMT https://community.arlo.com/t5/Arlo/VMB3000-am-getting-unable-to-claim-this-device/m-p/1276295#M34109 JamesC 2017-05-02T17:13:06Z