topic Re: why are images on my arlo the same in Arlo

why are images on my arlo the same

MCHEV08 — Tue, 25 Apr 2017 21:50:11 GMT

i am using no filters. All 4 camera images are identical. They are set to a 9 hr schedule at night, outdoors.

Re: why are images on my arlo the same

TomMac — Tue, 25 Apr 2017 21:59:19 GMT

MCHEV08 wrote:

i am using no filters. All 4 camera images are identical. They are set to a 9 hr schedule at night, outdoors.

If you mean they are the same as last time used / viewed... yes, that is normal

The Live view picture has a time in the lower left when the picture was taken, If you go to live view or it has recorded motion ( from being armed ) then the picture changes.

Re: why are images on my arlo the same

MCHEV08 — Tue, 25 Apr 2017 22:12:27 GMT

Thank you. I am sorry--- i am competely confused.

I do not understand why the video shots taken during motion (ie. Library) would not reflect the activity at each unque location.

It appears that only one camera is taking pictures and that info is getting routed to all 4 cameras.

Example: there are 6 identical videos on all 4 Libraries. Why would not each Library be unique to each camera (device)?

Re: why are images on my arlo the same

TomMac — Tue, 25 Apr 2017 22:34:59 GMT

Ok, the way you explain it more , yes that should not happen...each camera should have its own view

The only thing I can say is first try and reboot the base with the power button and see if that fixes things

IF Not, then you may have to remove each camera and re-install as someting isnt normal ; SETTINGS>REMOVE DEVICE

Bring each camera back as if new and retest.

Re: why are images on my arlo the same

MCHEV08 — Tue, 25 Apr 2017 22:37:57 GMT

Thank you Tom

Re: why are images on my arlo the same

MCHEV08 — Tue, 25 Apr 2017 22:40:12 GMT

Aspirant -- sorry, not Tom. You mean remove digitally, not physically. No need to re-sync, correct?

Re: why are images on my arlo the same

TomMac — Tue, 25 Apr 2017 22:57:53 GMT

You remove the cameras IF the reboot of the base didin't work...

SETTINGS>REMOVE DEVICE ( digitally removed from base ) for each camera

you bring them back again as new and you'll have to re-sync just like the first time

Re: why are images on my arlo the same

jguerdat — Tue, 25 Apr 2017 23:56:27 GMT

Also, clearing the cache for the browser or app is also a possibility. Which are you using? Have you tried the other?

Re: why are images on my arlo the same

MCHEV08 — Wed, 26 Apr 2017 00:19:57 GMT

Thank you. Using desk top only. I've re-set the base station, which is about 75' from my router & puter, and various distances from the cameras, the furtherst being about 100 ft. by the crow.

Re: why are images on my arlo the same

jguerdat — Wed, 26 Apr 2017 12:09:47 GMT

The distance of anything shouldn't be the issue as long as things work. The issue of the same image being displayed for all cameras is weird. Did you flush the browser cache or refresh the page? That should get you current images. How about using live view, however briefly? That should update the image, too. Try a different browser to see if it's different.

Re: why are images on my arlo the same

JamesC — Wed, 26 Apr 2017 17:50:03 GMT

MCHEV08,

I think there may be some confusion here, that I hopefully can clear up...if i'm reading correctly.

The library will contain content for all cameras. There is not a separate library for each camera. In your scenario, it sounds like you have 4 cameras, content from all 4 of these cameras will appear in the same place (in the library).

It sounds to me like you may have 6 pieces of content in your library but all from the same camera (meaning the other 3 cameras simply have not produced any content). Consider testing this by triggering a camera (not the one that is already producing content) and then check your library to see if the motion you created arrives. (be sure your system is "Armed")

JamesC