topic Re: Auto Login on the Arlo app in Arlo

Auto Login on the Arlo app

SBN01 — Mon, 24 Apr 2017 15:07:40 GMT

Does this have Auto Login on the app. I cant find it despite it being in the user manual.

Support says they have removed it becuase of "hacking issues"

Re: Auto Login on the Arlo app

jguerdat — Mon, 24 Apr 2017 15:07:58 GMT

The app automatically logs in assuming you've successfully logged in previously. There's no setting, it just does it.

Re: Auto Login on the Arlo app

CTX1300 — Mon, 24 Apr 2017 15:08:10 GMT

Using an IPhone 7 Plus, auto login can be done via fingerprint. As an update was available on 4/20/17, just not sure if this was part of update, as I am a new Arlo user.

Re: Auto Login on the Arlo app

jguerdat — Mon, 24 Apr 2017 15:09:35 GMT

Someone with iOS has to answer this.

Re: Auto Login on the Arlo app

JamesC — Mon, 24 Apr 2017 15:12:13 GMT

As mentioned above, the app will automatically sign in if you have signed in previously. If you log out of the app (rather than minimize), you will then need to enter log in information.

JamesC

Re: Auto Login on the Arlo app

SBN01 — Mon, 24 Apr 2017 15:34:41 GMT

That is not correct, at least on Android. If I access the app, then close it _what does minimize mean on a smartphone?- each time I click on the icon, it wants a fingerprint or password. How is that autologin?

Re: Auto Login on the Arlo app

CTX1300 — Mon, 24 Apr 2017 17:56:13 GMT

Not sure about Android

Re: Auto Login on the Arlo app

jguerdat — Tue, 25 Apr 2017 00:38:28 GMT

I simply use the Back arrow in the phone to background it. As long as you don't log out, which is a physical action, the app should log in automatically.

Re: Auto Login on the Arlo app

JamesC — Tue, 25 Apr 2017 18:34:43 GMT

SBN01,

It sounds like you have fingerprint login enabled. You will need to disable this feature if you want to automatically sign in without a fingerprint, take a look here: How do I use Android Fingerprint to automatically log in to my Arlo app?

JamesC