topic Re: Batteries in Arlo

Batteries

Jessef — Thu, 20 Apr 2017 19:16:51 GMT

I have replaced batteries in all four of my cameras, but two of the cameras are not recognizing new batteries. I have swapped the batteries in to other working cameras, to confirm not bad batteries.

The battery indicator on my devices for these two particular cameras are showing drained and needing battery swap. What do i do to get this fixed or replaced?

please advise and Thank you for your time!

Re: Batteries

manfredz — Thu, 20 Apr 2017 19:40:34 GMT

First thing I would confirm is that the batteries are being put in right; second is that the springs aren't stuck down, to prevent top and bottoms contacts being made.

Re: Batteries

Jessef — Fri, 21 Apr 2017 14:39:12 GMT

Thank you. I will double check springs and I appreciate your response. Is there a servie center for arlo cameras, that anyone may know of?

Re: Batteries

TomMac — Fri, 21 Apr 2017 16:36:47 GMT

If a problem with cameras, the warranty is 1 yr ( tbmk )...contact Netgear Support at botton of page