topic Re: Cameras Offline in Arlo

Cameras Offline

kingl — Mon, 26 Sep 2016 18:42:03 GMT

I know That I will have to resync the cameras, But my question is why do cameras just go off line . Batterys are good. this morning 3 where off line. will cooler weather affect them? This problem dose not make me happy as I have to climb up to retreave them. Batterys are one thing but this off line for no known reason And I was really happy with this product Help

Re: Cameras Offline

Showguy — Mon, 26 Sep 2016 18:42:12 GMT

Same here. All 10 cameras on line with fresh batteries yesterday. 8 of 10 offline today. I've taken my ladder out enough to resync this crap. I'm done.

Re: Cameras Offline

ant — Mon, 26 Sep 2016 18:42:20 GMT

It seems like Netgear released a bad update for our cameras. 😞

Re: Offline

JamesC — Mon, 26 Sep 2016 18:45:55 GMT

kingl,

The cameras may have gone offline due to the recent firmware update not completing, for more information on how to troubleshoot this, see here: My Arlo camera is offline since the release of the recent firmware update; what do I do?

If you are still experiencing this issue after the firmware update has completed, it could be due to poor signal strength, what does the WiFi signal strength indicator show for the affected cameras?

JamesC