topic Re: Arlo Email notifications in Arlo

Arlo Email notifications

Vatsan_Vasu — Mon, 10 Apr 2017 22:48:21 GMT

Hi,

I have just setup extra Arlo cameras in my house and granted access to all the new one's to my wife. After doing it it seems that she has stopped recieving email notofocations completly. She still gets the pop up notification for motion detection for all the cameras including the new one;s but emails at all. I am getting both of them. Any idea why this is happening?

I have done the following to try and fix the issue without any success :

1. Clear the cache on the phone

2. Re-install the app

3. Re add my wife to the Grant Access list.

Can anyone advise if they have had this issue before and if there is any fix?

Thanks

Vatsan

Re: Arlo Email notifications

TomMac — Mon, 10 Apr 2017 23:09:55 GMT

Go back and check the email listings under each camera.. you can add an email even without sharing the cameras

( they are per cameras basis )

Re: Arlo Email notifications

Vatsan_Vasu — Mon, 10 Apr 2017 23:26:50 GMT

Hi buddy,

Thanks for the reply but I can't seem to find the setting in the cameras for email settings. I have attached a screenshot for reference. Can't see it in the app as well as the web portal.

Re: Arlo Email notifications

jguerdat — Tue, 11 Apr 2017 00:49:12 GMT

Mode tab, click on your base and edit your modes. All settings are in there.

Re: Arlo Email notifications

Vatsan_Vasu — Tue, 11 Apr 2017 01:59:52 GMT

Thanks dude! completly overlooked that!

Re: Arlo Email notifications

manfredz — Tue, 11 Apr 2017 04:14:54 GMT

It took some getting used to finding most settings are not in cam settings but in modes. Puzzled at first until started getting into the power of modes, Actually pretty nifty.