topic Re: "We are unable to claim this device."..... in Arlo

"We are unable to claim this device.".....

jimmytran — Thu, 30 Mar 2017 17:37:09 GMT

I cannot setup my Arlo, I have this proble " We are unable to claim this device......"

Serial : 48D2547RA043A

Mac : A0639143E0D3

Model VMB3000

Thanks

jguerdat — Thu, 30 Mar 2017 19:48:43 GMT

Several folks have said holding the reset button for 1 minute can fix the problem.

jimmytran — Fri, 31 Mar 2017 01:33:41 GMT

jguerdat wrote:
Several folks have said holding the reset button for 1 minute can fix the problem.

I tried many times but it didn't. How to fix it?

Thanks

TomMac — Fri, 31 Mar 2017 11:39:14 GMT

Contact Netgear Support