topic Re: Base Station issues in Arlo

Base Station issues

manfredz — Thu, 30 Mar 2017 11:42:25 GMT

Various people have posted issues this morning, myself included. Looks like there's a firmware update involved. My internet light has gone yellow than green several times then back to green for a bit.

Looks like the problem isn't at our end so suggest stopping resetting etc (like i've done too) and wait for higher ups to straighten this out

Re: Base Station issues

jguerdat — Thu, 30 Mar 2017 12:52:38 GMT

No, it's not an app or firmware update. http://downdetector.com/status/aws-amazon-web-services/map/ shows AWS having issues.

Re: Base Station issues

manfredz — Thu, 30 Mar 2017 12:59:57 GMT

i did get a firmware update to my basestation but guess then its unrelated

Re: Base Station issues

JamesC — Fri, 31 Mar 2017 15:25:12 GMT

Early yesterday morning, we experienced some technical issues with the Arlo environment and some customers may have been unable to connect to their cameras. We have restored full functionality and you should no longer be experiencing issues. We apologize for any inconvenience this may have caused.

JamesC