https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1254710#M31551 <P>shiela13,</P> <P>&nbsp;</P> <P>What device are you seeing this behavior on? Do you get the same behavior when using &nbsp;a different device?</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 27 Mar 2017 20:43:36 GMT JamesC 2017-03-27T20:43:36Z https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1253605#M31549 <P>Cannot call up MyNetgear to follow up on a case --</P><P>&nbsp;</P><P>get a screen that says Fatal Error, email sent to support</P><P>&nbsp;</P><P>Anyone know about this?</P> Sat, 25 Mar 2017 16:57:56 GMT https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1253605#M31549 sheila13 2017-03-25T16:57:56Z https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1253616#M31550 <P>working in NY...ymmv</P> Sat, 25 Mar 2017 17:16:33 GMT https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1253616#M31550 TomMac 2017-03-25T17:16:33Z https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1254710#M31551 <P>shiela13,</P> <P>&nbsp;</P> <P>What device are you seeing this behavior on? Do you get the same behavior when using &nbsp;a different device?</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 27 Mar 2017 20:43:36 GMT https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1254710#M31551 JamesC 2017-03-27T20:43:36Z https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1256757#M31854 <P>Still getting Fatal error message on Mac Air and iPad --</P><P>&nbsp;</P><P>now on hold for a phone call -- hopefully this will help.</P><P>&nbsp;</P><P>Thanks for responding</P> Thu, 30 Mar 2017 16:33:34 GMT https://community.arlo.com/t5/Arlo/My-Netgear/m-p/1256757#M31854 sheila13 2017-03-30T16:33:34Z