topic Re: No lights came on after installing batteries in camera. in Arlo

No lights came on after installing batteries in camera.

Murtak — Wed, 15 Mar 2017 13:24:41 GMT

I put the batteries in my second camera but no blue lights came on.

Re: No lights came on after installing batteries in camera.

TomMac — Wed, 15 Mar 2017 13:33:23 GMT

You can plug in the charger cable/adpater and charge it

Or pull battery pack, use power cable alone and sync to base then try battery for charge...

To see if battery is bad , you could always swap the packs

Re: No lights came on after installing batteries in camera.

Murtak — Wed, 15 Mar 2017 13:52:49 GMT

TomMac, thank you for your suggestion.

The 4 batteries I put into the camera are brand new so why is there no charge (blue light) on the camera? It worked perfectly for my first camera.

Re: No lights came on after installing batteries in camera.

jguerdat — Wed, 15 Mar 2017 14:09:09 GMT

4 batteries sounds like you're referring to the original wireless camera, not the Pro, which uses a single large battery pack. Which one are you using? If the original, there is no charging to be done but insterting the batteries properly (yes, it's been improperly done) should give you a blue flash followed by rapid blue flashing.

Make sure you simply put the batteries in the camera - don't push them down since they sometimes stick down. Let the battery cover push them down.

Re: No lights came on after installing batteries in camera.

Murtak — Wed, 15 Mar 2017 14:26:46 GMT

jguerdat,

it is the original wireless camera and not the Pro.

I tried to insert the batteries again but still no blue flashing lights. This is a brand new camera which I just took out from the box.

Re: No lights came on after installing batteries in camera.

TomMac — Wed, 15 Mar 2017 14:39:36 GMT

OK... not a pro ( posted in Pro section threw me )

You can check the batteries by swapping from the working camera into the camera giving you trouble...

May be that simple that a bettery or two is bad, has happened before

Or if you have access to a voltmeter, the batteries when new should be 3.2v

Re: No lights came on after installing batteries in camera.

jguerdat — Wed, 15 Mar 2017 17:59:58 GMT

Some folks have had bad batteries out of the box so the swapping batteries idea should nail that down.

Re: No lights came on after installing batteries in camera.

Lurchie — Sun, 19 Mar 2017 16:25:35 GMT

How do you get a new battery..I don't want to spend another 65 dollars on a battery when it WAs supposed to be ready to go

Re: No lights came on after installing batteries in camera.

jguerdat — Sun, 19 Mar 2017 18:13:40 GMT

No second camera? If not, the fastest method is to swap at the store.

Re: No lights came on after installing batteries in camera.

Murtak — Sun, 19 Mar 2017 23:54:41 GMT

The camera turned out to be faulty. Went back to the store and made a swap.