topic Re: No internet connection VMB3000 Router in Arlo

No internet connection VMB3000 Router

zanzibar17 — Mon, 13 Mar 2017 22:11:46 GMT

Problem wiht VMB3000 Netgear Router - I have all three green LED Lights on, but there is a message No internet connection. The Wi-Fi signal both on BT router and Netgear Router are strong, synchronisation between the base station and the camera goes through fine, the blue light is flickering on the camera. I restarted the base station two times, but this problem still remains. The ethernet cable is connected correctly. I have checked Profile settings, there is shown - Failed https://arlo.netgear.com/json/localization_ru.json?v=2.3.1.853_15990 to load resource: the server responded with a status of 404 (Not Found) . What could be done to resolve this issue ?

Re: No internet connection VMB3000 Router

TomMac — Tue, 14 Mar 2017 01:06:10 GMT

easy thing to do is Power down modem,router and base unit ,then bring them back up in same order ( give each one time to reboot )

Re: No internet connection VMB3000 Router

zanzibar17 — Sat, 18 Mar 2017 13:38:29 GMT

I have tried to switch everything off and then on, now the lid that showes the internet connection is amber colour, although the Wi-Fi showes that there is a strong signal on NETGEAR. The system asks the internet security code. I don't know it.

Re: No internet connection VMB3000 Router

jguerdat — Sun, 19 Mar 2017 12:26:17 GMT

BT routers have been a source of issues in the past. Folks have mentioned that newer models have resolved their problems. Might be worth getting the ISP to update their hardware.

Re: No internet connection VMB3000 Router

zanzibar17 — Sun, 19 Mar 2017 15:01:40 GMT

I uninstalled both the Netgear Base Station and the camera, then installed them again, - the problem has been resolved. Just uninstalling only the camera didn't help. Now everything is back to normal