topic Re: My Arlo sends an email but has no video , was working fine for months. in Arlo

My Arlo sends an email but has no video , was working fine for months.

David66 — Wed, 08 Mar 2017 02:23:47 GMT

I have reset the system but still shows as video taken but no video shows + there is no one to contact via phone to help with this .

I see other poeple have had this problem and I'm not sure if its been fixed. Please help.

TomMac — Wed, 08 Mar 2017 12:34:38 GMT

How diid you reset the system ?

Also, check on your SW versions asgainst the release notes to confirm you have the latest.

manfredz — Wed, 08 Mar 2017 12:39:09 GMT

if you've been checking on your phone, try checking on your computer; if checking on your computer, try using a different browser

Nikko2017 — Fri, 10 Mar 2017 04:54:46 GMT

Where is the support for this issue?

David66 — Sun, 12 Mar 2017 23:55:46 GMT

thanks for the info turns out it was a date issue , just had to click on the time zone and reset.

David66 — Sun, 12 Mar 2017 23:56:22 GMT

thanks for the advice