topic Re: Wireless Camera Stays in Night Mode in Arlo

Wireless Camera Stays in Night Mode

TheKskis — Tue, 27 Sep 2016 18:53:33 GMT

1 of 4 wireless cameras stays in night mode. Tried the "open battery door" option several times and each time it fixed it, but then each time the camera went from day to night mode it stayed in night mode.

Re: Wireless Camera Stays in Night Mode

jguerdat — Mon, 08 Aug 2016 14:24:08 GMT

Define night mode. Black and white? That's due to insufficient light for the camera to remain in color.

Re: Wireless Camera Stays in Night Mode

TheKskis — Mon, 08 Aug 2016 14:34:10 GMT

Night mode = IR Mode. The camera display is pink during the daytime when the other three are full color.

Re: Wireless Camera Stays in Night Mode

TomMac — Mon, 08 Aug 2016 15:13:55 GMT

TheKskis wrote:
Night mode = IR Mode. The camera display is pink during the daytime when the other three are full color.

Contact Netgear for a possible replacement

Re: Wireless Camera Stays in Night Mode

RHSH — Sun, 05 Mar 2017 20:40:59 GMT

Same problem for me; 1 of 5 cameras loves to stay pink during the day.

What's the best way to contact Netgear about the problem?

Re: Wireless Camera Stays in Night Mode

jguerdat — Mon, 06 Mar 2017 22:06:56 GMT

Use the Contact Support link at the bottom of these pages.

Re: Wireless Camera Stays in Night Mode

RHSH — Tue, 07 Mar 2017 04:36:50 GMT

Thanks for your reply. I noticed the support button right after I asked the question.

I'm exchanging information about the camera now with Netgear.

Thanks again!