topic Re: Latest Firmware Version for VMB3000 Base station in Arlo

Latest Firmware Version for VMB3000 Base station

TH1racer — Thu, 02 Mar 2017 17:54:22 GMT

Can somene please tell me how to find what the latest firmware version is as of today 3-2-2017 for Product: Arlo Wirefree Base Station (VMB3000) ?

Base station #s

HW VersionVMB3010r2

Serial Number4894667NA202E

Firmware1.8.1.1_10234

Cameras #s are

HW VersionH7

Serial Number4N71657196B53

Firmware1.2.10342

If anyone has any help info I would appreciate it. Support is taking weeks and nothing.

I am having issues with the cameras not detecting obvious movement and recording when there is no movement. Eating batteries ! I have done everything Support has asked with no help. I have them set per Arlo now Support says I have to update to the latest firmware version. They tell me that i can do this via the web link i use to monitor the cameras in settings, device, device info but there is link, drop down, drill down option on this page.

Thanks.

Re: Latest Firmware Version for VMB3000 Base station

jguerdat — Thu, 02 Mar 2017 19:33:00 GMT

About the only thing to try is to power cycle the base, reinsert the batteries in the cameras and see if a notification pops up. You may be able to update using Settings, My Devices, your device, Device Info and click on the firmware section but I haven't had much luck with that. Also, updates normally occur overnight so possibly just waiting is all you need to do.

Worst case, you may want to remove the cameras from Settings, My Devices and resync. Of course, the camera versions are dependent on the base version so you may need to reset, remove everything, and start fresh.

Re: Latest Firmware Version for VMB3000 Base station

TH1racer — Thu, 02 Mar 2017 19:43:57 GMT

Thanks... I have tried the powering cycle idea. No luck !

I have not tried removing them from from setting and starting over like you said. I will try that. I have no option in settings, device, device info or anyother place on the link i go to monitor my cams !

I am out of town away from the cams and just trying to find what is the latest version of the firmware ? Is there a page where Arlo shows this info ?

Re: Latest Firmware Version for VMB3000 Base station

manfredz — Thu, 02 Mar 2017 20:00:14 GMT

this is latest for cams

https://community.netgear.com/t5/Firmware-Release-Notes/Release-Notes-Arlo-Wire-Free-Camera-v1-2-10342-13th-December/m-p/1187053#U1187053

Re: Latest Firmware Version for VMB3000 Base station

manfredz — Thu, 02 Mar 2017 20:01:46 GMT

believe this is latest for base station

https://community.netgear.com/t5/Firmware-Release-Notes/Release-Notes-Base-Station-FW-1-8-1-1-10234-Wire-free-Camera-FW/m-p/1178228#U1178228

Re: Latest Firmware Version for VMB3000 Base station

TH1racer — Thu, 02 Mar 2017 20:04:41 GMT

THANKS !!!!!!!!!!!!!!! Thats what i was looking for.

My Firmware IS up to date yet ARLO support still wants me to update the firmware.... SMH and getting very frustrated with these cams and the support !

Re: Latest Firmware Version for VMB3000 Base station

JamesC — Fri, 03 Mar 2017 16:51:16 GMT

TH1racer,

Camera position can be a factor in motion detection performance. It can sometimes take some trial and error to find optimal conditions for your Arlo system.

Take a look at the tips in this article to be sure your cameras are positioned for best performance: How do I optimize my Arlo Wire-Free camera’s motion detection performance?

JamesC

Re: Latest Firmware Version for VMB3000 Base station

TH1racer — Fri, 03 Mar 2017 17:06:12 GMT

Thanks James !

Before I permanently mounted my cams I tried them in multiple positions using the guide. Then went thru them again with the communities help and now support even sending in pictures ! I asure you I am at or above Arlo specs and still get recordings with no motion in them, motion detected at 30 feet away but sometimes nothing 10 feet away, both are side to side movements etc..... I have a $ 20 dollar motion sensor light that works better than thess $ 400 cameras......

I apreciate the help tho !!!!!!!!!!!!!!!!