topic Re: Lost notifications audible alarm and email notifications. Model VMS3430 in Arlo

Lost notifications audible alarm and email notifications. Model VMS3430

dkosatka — Wed, 01 Mar 2017 20:17:52 GMT

Arlo model VMS3430. When installed 4 weeks ago I was getting a notification on all cameras along with the proper alarm set in my Android. Video came in quickly. A few days ago I stopped getting the email and the notification now only vibrates. I made sure the Android was set up proerly and verified that the Arlo App was set properly. This renders the system useless to me.

Re: Lost notifications audible alarm and email notifications. Model VMS3430

jguerdat — Wed, 01 Mar 2017 21:44:19 GMT

Well, maybe not exactly useless but if you're not getting the notifications, that should be fixable. First, using the app, the latest settings now includes a section for notifications. For whatever reason, it defaults to only vibrate. Turn on the sound, too, by setting a ringtone.

As for the emails, make sure they're not in spam. Try adding a second email address - if that works, something about the first email provider has changed. That has happened a number of times as reported here. What email service are you using?

Re: Lost notifications audible alarm and email notifications. Model VMS3430

dkosatka — Wed, 01 Mar 2017 22:09:51 GMT

I have done everything suggested except for the email change. I have Charter.net for my email. I'll add a Gmail or Yahoo and see if that helps. Thanks much.