https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237778#M30254 Hi - I've had our basic Arlo video security system for about 5 months now and it's been great except recently one of our cameras started alarming every 20 seconds. I thought maybe it was a battery issue so I checked out the camera to replace the batteries and noticed the camera has water in it - I assume from the latest rain we had. Aren't these cameras rated for outdoors? Would warranty cover something like this? I've got the camera in a bag of rice to help dry it out but think it's toast. Who could I contact about this? Sure hope I'm not out the $140 for the camera. Tue, 28 Feb 2017 01:47:57 GMT Guidob2222 2017-02-28T01:47:57Z https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237778#M30254 Hi - I've had our basic Arlo video security system for about 5 months now and it's been great except recently one of our cameras started alarming every 20 seconds. I thought maybe it was a battery issue so I checked out the camera to replace the batteries and noticed the camera has water in it - I assume from the latest rain we had. Aren't these cameras rated for outdoors? Would warranty cover something like this? I've got the camera in a bag of rice to help dry it out but think it's toast. Who could I contact about this? Sure hope I'm not out the $140 for the camera. Tue, 28 Feb 2017 01:47:57 GMT https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237778#M30254 Guidob2222 2017-02-28T01:47:57Z https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237782#M30258 Warranty should cover this but it's possible that the battery door wasn't properly closed. I've done it myself. Hopefully, drying it out is all you need. Tue, 28 Feb 2017 01:54:38 GMT https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237782#M30258 jguerdat 2017-02-28T01:54:38Z https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237802#M30261 How do I connect with Arlo warranty about the issue? Tue, 28 Feb 2017 02:40:27 GMT https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237802#M30261 Guidob2222 2017-02-28T02:40:27Z https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237913#M30268 <P>scroll down this screen, at the bottom you should see CONTACT SUPPORT, giving you several options</P> Tue, 28 Feb 2017 09:44:34 GMT https://community.arlo.com/t5/Arlo/Rated-for-outdoors/m-p/1237913#M30268 manfredz 2017-02-28T09:44:34Z