topic Upgrading from vuezone camera to Arlo camera in Arlo

Upgrading from vuezone camera to Arlo camera

Danny357 — Mon, 27 Feb 2017 03:22:01 GMT

I don't know what to do I never received the email to upgrade to Arlo I am a existing vuezone customer I have 3 cameras . Just found out in the end of 2017 my camera will no longer work how could I get a discount now could anyone help me could I still get a discount now or am I to late .

Re: Upgrading from vuezone camera to Arlo camera

JamesC — Tue, 28 Feb 2017 17:56:04 GMT

Danny357,

I will reach out to you in a private message to gather more information on this topic.

JamesC

Re: Upgrading from vuezone camera to Arlo camera

ATaylor85 — Thu, 16 Mar 2017 15:44:21 GMT

I didn't receive an email but wanted to take the refurb offer. I sent an email but haven't heard back.

Re: Upgrading from vuezone camera to Arlo camera

PabloVidal — Sat, 13 May 2017 18:48:36 GMT

Hi James C, I'm in a similar situation and just realized my Vuezon won't be working after Dec...how can I fix that? Or get a good offer to upgrade? Thanks

Re: Upgrading from vuezone camera to Arlo camera

Danny357 — Sat, 13 May 2017 18:54:47 GMT

Don't worry I spoke with vuezone customer service I was told I don't need to worry allot of vuezone customer reach out to them complaining about service being drop on December . Vuezone have said they will continue working with the old cameras I purchased 4 more camera .

Re: Upgrading from vuezone camera to Arlo camera

Danny357 — Sat, 13 May 2017 18:56:17 GMT

Go to eBay if you want to purchase more camera many people don't know vuezone will continue to work with the old system and they selling the camera for cheap.

Re: Upgrading from vuezone camera to Arlo camera

vnguyen251 — Tue, 10 Oct 2017 17:44:51 GMT

Hi,

Can you also send me information on upgrading from VueZone to Arlo? Otherwise, I will just go to Ring.

Thanks,

Van

Re: Upgrading from vuezone camera to Arlo camera

JamesC — Wed, 11 Oct 2017 17:51:47 GMT

vnguyen251,

Upgrade eligibility emails are sent out in batches periodically by the marketing team. Keep an eye out for an email regarding upgrade eligibility.

JamesC

Re: Upgrading from vuezone camera to Arlo camera

itsalyuk — Mon, 30 Oct 2017 21:31:21 GMT

I never got an email about an upgrade from VueZone to Arlo. I was wondering if it's still available. I have 2 base stations and 4 VueZone cameras.

Thanks.

Igor

Re: Upgrading from vuezone camera to Arlo camera

JamesC — Tue, 31 Oct 2017 15:27:18 GMT

itsalyuk,

Keep an eye out for promotional emails from Arlo. If you are eligible for an upgrade offer, an email will be sent to you with details.

JamesC

Re: Upgrading from vuezone camera to Arlo camera

grgguy — Wed, 08 Nov 2017 10:31:17 GMT

Call up customer service and ask. That's what I did. I had a Vuezone setup with 2 cameras and was able to upgrade to a 4 camera system at a ridiculously low price. The system I received was refurbished. However I haven't had any problems. Also it's a night and day difference between the Arlo cameras/system and App vs. the Veuzone cameras/system and App. The Arlo Setup is so much better.

Re: Upgrading from vuezone camera to Arlo camera

itsalyuk — Sat, 11 Nov 2017 23:40:22 GMT

I have try to call 877-235-7693 and it was technical support guy, he told me that he does not know about any discounts. Is there any other number that I can call?

Thanks.

Igor

Re: Upgrading from vuezone camera to Arlo camera

jguerdat — Sun, 12 Nov 2017 01:22:36 GMT

EVERYBODY - STOP GOOGLING SUPPORT NUMBERS!

The only valid support can be contacted by using the Contact Support link at the bottom here.

Re: Upgrading from vuezone camera to Arlo camera

Vincestanley — Tue, 28 Nov 2017 03:40:52 GMT

JamesC I too did not receive an upgrade email. Two base units - 10 cameras. Fresh 1 year service back in September. Interested in upgrading to Arlo. Use IPad app 90% of the time. Well at least I did... need help.