topic Re: How to switch admin on Arlo accounts in Arlo

How to switch admin on Arlo accounts

Rabitepoo — Tue, 21 Feb 2017 00:00:07 GMT

My wife and I both have the Arlo app on our phones. We already have one camera connected (Arlo Q w/ ethernet) and my account is the admin to that camera. I just purchased a two pack of Arlo Wire Free cameras and somehow during the setup process my wife's account became the admin for those two cameras. Is there a way to remove her account from those cameras? She does not want to be in charge of monitoring them and changing the arming mode.

Thanks

Re: How to switch admin on Arlo accounts

jguerdat — Tue, 21 Feb 2017 01:09:34 GMT

It would seem that you used her email address/account to set up the system. You'll need to remove all devices from Settings, My Devices in her login and then start over using your account.

Re: How to switch admin on Arlo accounts

Rabitepoo — Tue, 21 Feb 2017 01:15:41 GMT

We got it sorted out. I had her delete her Arlo app and then i reset the Arlo base and re-synced both cameras through my account. I added her as a friend so she could view the cameras.

Thanks!