topic Re: Base Station Won't Reset Due To Busy Cameras in Arlo

Base Station Won't Reset Due To Busy Cameras

Vanillathunder — Fri, 17 Feb 2017 23:46:30 GMT

One of three base stations will not connect to cameras and will not let me reset remotely.

Camera error says - Maximum of 5 camera streams are supported simultaniously. Please stop one stream before starting another camera stream. However, there are no cameras streaming on this base station or the other two.

Base station error when trying to restart says - your camera is busy and cannot restart.

Re: Base Station Won't Reset Due To Busy Cameras

TomMac — Sat, 18 Feb 2017 00:46:48 GMT

Remove cameras on that base and do a reset ( hold in the reset button for about ten sec till the front leds flash... ) , let it come back online and resync cams

Re: Base Station Won't Reset Due To Busy Cameras

Vanillathunder — Sat, 18 Feb 2017 16:27:12 GMT

The cameras are four hours away. Are there any remote procedures that I can try?

Re: Base Station Won't Reset Due To Busy Cameras

TomMac — Sat, 18 Feb 2017 18:13:57 GMT

Yes, in SETTINGS, of the base you can try RESTART..that's it

Re: Base Station Won't Reset Due To Busy Cameras

DR650 — Thu, 30 Mar 2017 02:00:41 GMT

You can't reset the base station when the cameras are "busy". Even if you turn the camera(s) off, the base station will tell you they are busy and can't reset.

Re: Base Station Won't Reset Due To Busy Cameras

Dnelson — Sat, 23 Sep 2017 03:12:17 GMT

Did you ever get a resolution to this? My system is doing the exact same thing!

Re: Base Station Won't Reset Due To Busy Cameras

jguerdat — Sat, 23 Sep 2017 12:57:01 GMT

Power cycle the base.

If you really want to reset the base (which isn't the same thing as a power cycle), press the reset button until the LEDs flash amber. Remove ALL devices in Settings, My Devices. Use the Add Device button to add the base and sync the cameras. Verify your firmware versions compared to what's posted in the Release Notes section here.