topic base station off and on intermittent. in Arlo

base station off and on intermittent.

motorman — Sun, 05 Feb 2017 16:24:02 GMT

my base station goes off once in a while.someone please fix. 48946879A9F2A

Re: base station off and on intermittent.

jguerdat — Sun, 05 Feb 2017 18:53:25 GMT

How do we fix it remotely?

What are the LEDs showing when having issues? Should be 3 green ones. Do any devices show the need for firmware updates? Have you power cycled the base? Are you experiencing power or internet outages?

Re: base station off and on intermittent.

motorman — Sun, 05 Feb 2017 22:22:33 GMT

No this has been an on going problem. My base station goes off line from time to time. I have two seperate base stations. The base station in my home i have had o issues with. The 2nd base station is in a cabin hooked upo to cable internet and it has major intermittant issues on statying connected. I may have to go to a hard wired system. All camera's are synched and working when the base station is working.

Re: base station off and on intermittent.

jguerdat — Mon, 06 Feb 2017 02:14:39 GMT

It may well be a power outage or glitch that causes this. Consider a UPS/battery backup that you plug your modem, router and base into to fly through these events. How big a unit depends on hpow long an outage you may experience.