https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223172#M28862 <P>Log out and back in Try both the app and a browser on a computer. &nbsp;If the browser works, try clearing the app cache and restart your phone. Also, try both WiFi and cell service on the phone.</P> <P>&nbsp;</P> <P>Any luck?</P> Sun, 05 Feb 2017 16:00:28 GMT jguerdat 2017-02-05T16:00:28Z https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1222279#M28776 <P>My Arlo cameras are offline and dont happen to go on. I've tried everything and still nothing and also the mode function on my arlo app doesnt happened to pop out anymore.&nbsp;</P> Fri, 03 Feb 2017 22:24:13 GMT https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1222279#M28776 leigue5 2017-02-03T22:24:13Z https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1222318#M28780 <P>Have you tried and reboot the base via the power button? ( basic info as to what have you tried )</P> <P>&nbsp;</P> <P>What are the leds showing on the front ?</P> Fri, 03 Feb 2017 23:14:52 GMT https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1222318#M28780 TomMac 2017-02-03T23:14:52Z https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223113#M28851 I face the same issues.....tried reboot the base, it doesn't work. Led light shows solid green Sun, 05 Feb 2017 14:32:26 GMT https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223113#M28851 ATok 2017-02-05T14:32:26Z https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223139#M28857 <P>Which LEDs? &nbsp;You should have 3 green ones.</P> Sun, 05 Feb 2017 15:11:38 GMT https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223139#M28857 jguerdat 2017-02-05T15:11:38Z https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223159#M28861 Yes I have 3 green ones but when I login wth the app, it shows offline and I'm not able to see anything. The error states "Your Arlo appears offline" Please make sure it is powered on and connected to Internet. Sun, 05 Feb 2017 15:41:02 GMT https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223159#M28861 ATok 2017-02-05T15:41:02Z https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223172#M28862 <P>Log out and back in Try both the app and a browser on a computer. &nbsp;If the browser works, try clearing the app cache and restart your phone. Also, try both WiFi and cell service on the phone.</P> <P>&nbsp;</P> <P>Any luck?</P> Sun, 05 Feb 2017 16:00:28 GMT https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223172#M28862 jguerdat 2017-02-05T16:00:28Z https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223208#M28866 Tried and it doesn't work.....no luck Sun, 05 Feb 2017 16:55:48 GMT https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223208#M28866 ATok 2017-02-05T16:55:48Z https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223259#M28872 Open a case with support. Sun, 05 Feb 2017 18:54:37 GMT https://community.arlo.com/t5/Arlo/My-Arlo-Camera-is-offline/m-p/1223259#M28872 jguerdat 2017-02-05T18:54:37Z