topic Re: Arlo unavailable in Arlo

Arlo unavailable

washpole — Fri, 20 Jan 2017 14:23:27 GMT

Trying to set up my base station and it keeps telling me Arlo is unavailable even though my computer can detect the station.

Re: Arlo unavailable

TomMac — Fri, 20 Jan 2017 14:29:46 GMT

if the 3 left most leds are green, try a different browser like Fire Fox.

Re: Arlo unavailable

washpole — Fri, 20 Jan 2017 15:01:43 GMT

Only got two green lights. Have got station linked to computer its when I try to register it that it comes up with Arlo unavailable.

Re: Arlo unavailable

TomMac — Fri, 20 Jan 2017 15:40:02 GMT

washpole wrote:

Only got two green lights. Have got station linked to computer its when I try to register it that it comes up with Arlo unavailable.

If they are the left two leds, you have POWER - INTERNET. Which ones are green ?

Re: Arlo unavailable

rn4surgery — Tue, 24 Jan 2017 14:53:36 GMT

I'm having the same problem. The two left are Greenbush I haven't been able to connect to arlo because of that message

Re: Arlo unavailable

rn4surgery — Tue, 24 Jan 2017 14:54:10 GMT

Green....not greenbush...ugh

Re: Arlo unavailable

jguerdat — Tue, 24 Jan 2017 15:12:01 GMT

Try turning off/uplug your modem, router and base. Turn them back on in that order. Did that help?

Unable to register as keep getting message that Arlo unavailable

Andy_CN — Wed, 08 Feb 2017 10:48:46 GMT

I am trying to register the product

base station has been recognized and I am trying to set up an account and keep getting the message

'arlo currently unavailable'

I have also had the message that passwords not recognized; I have re-entered and then had the message

that Arlo is unavailable

Is your live chat available in Europe ?

The Live chat will not accept European telephone numbers - I get a message that the number is not valid

for French / Swiss and UK numbers

Arlo 2 wireless cameras and base station unable to register

Andy_CN — Wed, 08 Feb 2017 10:59:18 GMT

TomMac wrote:
if the 3 left most leds are green, try a different browser like Fire Fox.

I have tried chrome and firefox browsers and via an iphone to register

After several messages that Arlo is unavailable I now have the message

We are unable to claim this device please contact Arlo Support

Please help

Does live Chat work in Europe, it did not accept European phone numbers

Re: Arlo 2 wireless cameras and base station unable to register

JamesC — Fri, 10 Feb 2017 00:11:09 GMT

Andy_CN,

I was able to review your open support case and it appears the issue you were having has been resolved. Please let me know if you need any further assistance.

JamesC

Re: Arlo unavailable

Blanali — Wed, 15 Feb 2017 23:51:47 GMT

DOES NOT WORK - AVOID AT ALL COSTS

Spent $800 for the 6 camera system with replacement warranty. Tried setting up through Android phone.