topic Re: Arlo base station poweron problems in Arlo

Arlo base station poweron problems

Guido1964 — Sat, 14 Jan 2017 09:21:19 GMT

Hi,

I'm using my Arlo base station + 2 cams without problems, but some days ago I found the poer led in amber status and also after a powerof/on and a reset, the status doesn't change; can you help me?

Thanks

Re: Arlo base station poweron problems

steve_t — Sat, 14 Jan 2017 10:16:55 GMT

Contact support as it shouldn't stay amber

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-do-the-LEDs-on-my-Arlo-or-Arlo-Pro-base-station-mean/ta-p/989

Re: Arlo base station poweron problems

jguerdat — Sat, 14 Jan 2017 13:56:25 GMT

Do you get frequent glitches in your power? A UPS/battery backup for your base, modem and router can help with that.

Rif.: Arlo base station poweron problems

Guido1964 — Sat, 14 Jan 2017 14:19:17 GMT

I don't know... is this recoverable?

Re: Arlo base station poweron problems

jguerdat — Sat, 14 Jan 2017 16:42:46 GMT

An amber (or off) power LED indicates a problem with the base or its power supply. A power glitch can cause the base to go into an unknown state but I'd think unplugging and plugging back in would clear the issue as long as no hardware damage was done. That's where the UPS helps since nothijngb actually loses power.

Rif.: Arlo base station poweron problems

TomMac — Sat, 14 Jan 2017 16:52:48 GMT

Guido1964 wrote:
I don't know... is this recoverable?

try a full reset; Hold in the reset button for ten sec till the fron leds flash amber... let the base reboot ( a min or two )