topic Re: Arlo HD-Offline in Arlo

Arlo HD-Offline

danielswear — Fri, 13 Jan 2017 04:29:22 GMT

I installed my cameras today. Once installed, there was in update which was completed for all 5 of my cameras. My base station is showing all green lights; however, when I attempt to view live video, it says my cameras are offline. I have read numerous other posts in order to attempt to troubleshoot this, but I have not had any success. Any assistance is greatly appreciated.

Re: Arlo HD-Offline

8500rpm — Fri, 13 Jan 2017 10:58:02 GMT

I have no idea if it's the same issue, but there must have been a software update or Arlo Server update or something... isn't it weired that all seems Ok but doesn't show anything online?

I'm waiting for someone from Netgear to confirm that all is fine, issue is on our side.

Re: Arlo HD-Offline

TomMac — Fri, 13 Jan 2017 13:32:17 GMT

Easiest thing to do first is always a power button reboot...

what steps have you tried in what order ?