topic Arlos system showing for duplicate cameras after updating in Arlo

Arlos system showing for duplicate cameras after updating

1tmibew — Tue, 10 Jan 2017 04:39:17 GMT

Arlos system showing 8 cameras after updating but I only have 4 . What's up with the system I can't delete the The four extra cameras they seem to be duplicates is the second time it happened in three days

Re: Arlos system showing for duplicate cameras after updating

jguerdat — Tue, 10 Jan 2017 13:29:57 GMT

A little perusing of the forum would show that this is a phenomenon caused by the latest iOS app. The workaround right now is to use the browser instead.

Re: Arlos system showing for duplicate cameras after updating

JamesC — Tue, 10 Jan 2017 18:03:59 GMT

This issue is currently under investigation by the engineering team. Some users have had success by uninstalling the Arlo mobile app and downloading a fresh version from the app store. I will post an update as soon as I have more information. We appreciate your patience in this process.

JamesC

Re: Arlos system showing for duplicate cameras after updating

JamesC — Fri, 13 Jan 2017 18:19:00 GMT

This issue has been resolved in iOS app version 2.3.2 please visit the app store and update your Arlo mobile app to this latest version.

JamesC