topic Poor Battery Performance in Arlo

Poor Battery Performance

TraiJay — Mon, 02 Jan 2017 14:43:55 GMT

I have two cameras installed to look out for my 83 year old disabled Mum. Every few weeks the battery in the bedroom camera needs changing whilst the camera in the loungeis still showing 100%. How can this be? Could the camera in the bedroom be faulty to be so energy-absorbing?

Re: Poor Battery Performance

TomMac — Mon, 02 Jan 2017 17:46:30 GMT

A number of things can cause the batteries to go quicker... interference, low signal from base, bad camera....

First thing to do is SWAP the two cameras and see if the problem follows the camera or if it's the location.

If it follows the camera, then contact Netgear Support.

As a PS, you may be better served by one of the ac power cams ( Q or even Pro ) so no batteries are involved, esp since they are indoors

Re: Poor Battery Performance

TraiJay — Mon, 09 Jan 2017 07:53:12 GMT

I swapped the camera and 5 days later got the message I'm at 9% life. Does anyone know what I need to check on as this appears to be a location issue rather than camera. Thanks in advance.

Re: Poor Battery Performance

jguerdat — Mon, 09 Jan 2017 16:21:37 GMT

Power cycle the base and open and close the battery door. Did that change the battery display? If not, move the camera temporarily to a different location and monitor battery usage using fresh batteries. If it's better, it's something about the location.