topic Re: "We are unable to claim this device.".....vmb3000 in Arlo

"We are unable to claim this device.".....vmb3000

Zekey30 — Sun, 01 Jan 2017 20:47:13 GMT

Need support number to help with my re-furbished device . Does anybody have this number ?

Thanks

Re: "We are unable to claim this device.".....vmb3000

jguerdat — Sun, 01 Jan 2017 21:45:37 GMT

Use the Contact Support link at the bottom of the desktop version of these pages.

Re: "We are unable to claim this device.".....vmb3000

PetersArlo — Tue, 03 Jan 2017 12:22:09 GMT

Well, there is a number you can call and I have had numerous conversations that seem to be with Phillipine (perhaps ?) staff that are handling any enquiries. Have yet to get any response from Netgear regarding a resolution to this problem that seems to be with people like myself that have purchased a refurbished unit that is "unable to claim device". Seems to be the problem needs a fix at Netgears end and there is nothing that we can do in the meantime ?

Here is the number if you wish to call 408-638-3750

Good luck and let me know if you find a solution.