topic Re: "Focus" setting off motion alarm? This is obnoxious. (Video Inside) in Arlo

"Focus" setting off motion alarm? This is obnoxious. (Video Inside)

ambo33 — Tue, 27 Dec 2016 14:17:31 GMT

I have an Arlo set up to capture a front door and it will sporadically "focus" (you'll see in the first split moment of this video) and it trips motion.

It happens almost every time a car drives by. The motion is currently set to 10%. Like a burst of bright light hits the camera and it has to re-focus which causes a moption trigger.

Video: https://youtu.be/Kjgj2wucCBQ

What's going on here? Thanks for your advice!

Re: "Focus" setting off motion alarm? This is obnoxious. (Video Inside)

TomMac — Tue, 27 Dec 2016 15:31:04 GMT

It appears to be the Iris adjusting to the amount of light present at startup... not really focus

Not a user adjustment. But is you have more than one camera, swap it with another to see if the second one does the same thing.

If it turns out to be the first camera only, replace by store or Netgear thru support.

Re: "Focus" setting off motion alarm? This is obnoxious. (Video Inside)

ambo33 — Tue, 27 Dec 2016 15:39:32 GMT

The back camera does it sporatically too but just not as often (since there isn't much activity back there).

https://youtu.be/FUlJuK_piaQ

Wouldn't there be a way for a firmware update to be made to ignore motion for the .25 seconds or so that the camera is adjusting the iris? This seems trivial.

Re: "Focus" setting off motion alarm? This is obnoxious. (Video Inside)

jguerdat — Wed, 28 Dec 2016 13:26:02 GMT

And then people would complain that they're missing the first .25 second of video. It's happened here before... 🙂

Re: "Focus" setting off motion alarm? This is obnoxious. (Video Inside)

ambo33 — Wed, 28 Dec 2016 14:45:04 GMT

So is there a solution at all to this? Iris shield? Or do I just have to change locations?

Re: "Focus" setting off motion alarm? This is obnoxious. (Video Inside)

jguerdat — Thu, 29 Dec 2016 01:52:26 GMT

There's likely nothing you can do to change the operation.