https://community.arlo.com/t5/Arlo/Arlo-camera-device-not-appearing-in-app/m-p/1195630#M26319 <P>Try and delete the app, reboot phone via the power button, and re-install the app.</P> <P>&nbsp;</P> <P>If possible test the system on a PC at <A href="https://arlo.netgear.com/" target="_blank">https://arlo.netgear.com/</A></P> Mon, 26 Dec 2016 15:53:42 GMT TomMac 2016-12-26T15:53:42Z https://community.arlo.com/t5/Arlo/Arlo-camera-device-not-appearing-in-app/m-p/1195581#M26315 I have installed a new Arlo base station and camera. Installation of base station, connecting to internet and Synchronising the wireless camera went fine.<BR /><BR />however in the Arlo application on my iPhone no device (camera) is appearing and it is still asking to add a camera..<BR /><BR />i have no idea How to get the camera working.. please help.. Thanks! Mon, 26 Dec 2016 13:26:50 GMT https://community.arlo.com/t5/Arlo/Arlo-camera-device-not-appearing-in-app/m-p/1195581#M26315 Dailu 2016-12-26T13:26:50Z https://community.arlo.com/t5/Arlo/Arlo-camera-device-not-appearing-in-app/m-p/1195630#M26319 <P>Try and delete the app, reboot phone via the power button, and re-install the app.</P> <P>&nbsp;</P> <P>If possible test the system on a PC at <A href="https://arlo.netgear.com/" target="_blank">https://arlo.netgear.com/</A></P> Mon, 26 Dec 2016 15:53:42 GMT https://community.arlo.com/t5/Arlo/Arlo-camera-device-not-appearing-in-app/m-p/1195630#M26319 TomMac 2016-12-26T15:53:42Z