topic Re: none of my cameras are detecting motion or recording in Arlo

none of my cameras are detecting motion or recording

JenB1976 — Mon, 19 Dec 2016 17:16:22 GMT

GRRR!!! Every since I did the firmware update 1.2.10342 none of my cameras are detecting motion or recording in any mode. I have tried all of the tricks and restarts i can find. They are useless to me currently. ANY suggestions??? Thank you !

Re: none of my cameras are detecting motion or recording

jguerdat — Mon, 19 Dec 2016 17:16:36 GMT

Idctrh a reset. Use the reset button on the base until the LEDs flash amber. Remove all devices in Settings, My Devices. Open and close all battery doors. Use the Add Device button on the Devices tab to add the base back in and then sync the cameras.PITA but should work.

Re: none of my cameras are detecting motion or recording

Supernono — Mon, 26 Dec 2016 00:09:12 GMT

I'm having the same issue too. I don't know when my base station was updated, but it stopped working. I have some good recording of Dec. 22nd and everything after that day doesn't seem to be detecting like it was before. I also updated the arlo app on my iphone during the same time so I don't know if they are related...

Re: none of my cameras are detecting motion or recording

jguerdat — Mon, 26 Dec 2016 12:31:01 GMT

Try a power cycle of the base.