https://community.arlo.com/t5/Arlo/Update-failed/m-p/1195038#M26259 <P>If the camera didn't get mess during a sw update....</P> <P>&nbsp;</P> <P>Pull batteries again, remove the camera in Settings ( REMOVE DEVICE )</P> <P>Power button reboot the base</P> <P>Put batteries back</P> <P>Attempt to resync as if new.</P> <P>&nbsp;</P> <P>If NG still , contact Support</P> Sat, 24 Dec 2016 14:46:24 GMT TomMac 2016-12-24T14:46:24Z https://community.arlo.com/t5/Arlo/Update-failed/m-p/1195009#M26246 I put new batteries in and it asked for an update I press ok but it failed<BR />Then nothing just said offline so I took batteries back out put back and now no lights showing at all<BR />Tried more new batteries and still no light on front at all<BR />I removed device and tried again still no lights came on at front of camera Sat, 24 Dec 2016 14:06:18 GMT https://community.arlo.com/t5/Arlo/Update-failed/m-p/1195009#M26246 Barks340 2016-12-24T14:06:18Z https://community.arlo.com/t5/Arlo/Update-failed/m-p/1195038#M26259 <P>If the camera didn't get mess during a sw update....</P> <P>&nbsp;</P> <P>Pull batteries again, remove the camera in Settings ( REMOVE DEVICE )</P> <P>Power button reboot the base</P> <P>Put batteries back</P> <P>Attempt to resync as if new.</P> <P>&nbsp;</P> <P>If NG still , contact Support</P> Sat, 24 Dec 2016 14:46:24 GMT https://community.arlo.com/t5/Arlo/Update-failed/m-p/1195038#M26259 TomMac 2016-12-24T14:46:24Z