topic Re: Arlo last update in Arlo

Arlo last update

Shnypenney — Thu, 22 Dec 2016 00:33:41 GMT

After the lastest update my cameras say getting status! What can be done?

Re: Arlo last update

TomMac — Thu, 22 Dec 2016 01:33:12 GMT

try a power button reboot of the base

Re: Arlo last update

Shnypenney — Thu, 22 Dec 2016 03:39:47 GMT

I did that! Now all cameras are deleted!

Re: Arlo last update

Max_82 — Thu, 22 Dec 2016 08:07:59 GMT

I had all kinds of weird stuff happen when Netgear demanded I update in order to access the camera. I ended up deleting the base and camera and then adding the base back followed by the camera.

This was a terrible update. My app showed 2 cameras (I have one). When I tried to remove the superfluous camera, I deleted the working program. Had to remove the base then re-add it.

Hope this helps.

Apple's latest update had a lot of issues and I wonder if it's coincidence that 2 days after Apple introduced their latest iOS, that Netgear forced an update. Or at least bit seems that way to me!

Re: Arlo last update

TomMac — Thu, 22 Dec 2016 14:11:21 GMT

Shnypenney wrote:
I did that! Now all cameras are deleted!

Ok, sorry, but it shouldn;t have done that....

You'll have to bring them back as new ( resync ) .... if they have trouble resyncing, then do a full factory reset of the base first.

Re: Arlo last update

Shnypenney — Thu, 22 Dec 2016 17:04:06 GMT

I did that! Still nothing on my iPhone app!?

Re: Arlo last update

jguerdat — Thu, 22 Dec 2016 20:30:31 GMT

Try using a browser. If that works, it's something about the phone or app. If it doesn't, then it may be a hardware issue.