topic Brand new cameras out of the box won't record video to library in Arlo https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1193276#M25992 Just received my Arlo camera system and began setting it up, straight forward set up and I have arranged my cameras in the positions I want them but...... they don't want to record video and save them in my library even using the pre loaded "all motion" setting<BR /><BR />Can someone please enlighten me on how to sort this out. Wed, 21 Dec 2016 21:56:21 GMT Adamc_149 2016-12-21T21:56:21Z Brand new cameras out of the box won't record video to library https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1193276#M25992 Just received my Arlo camera system and began setting it up, straight forward set up and I have arranged my cameras in the positions I want them but...... they don't want to record video and save them in my library even using the pre loaded "all motion" setting<BR /><BR />Can someone please enlighten me on how to sort this out. Wed, 21 Dec 2016 21:56:21 GMT https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1193276#M25992 Adamc_149 2016-12-21T21:56:21Z Re: Brand new cameras out of the box won't record video to library https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1193277#M25993 Wed, 21 Dec 2016 21:56:36 GMT https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1193277#M25993 Adamc_149 2016-12-21T21:56:36Z Re: Brand new cameras out of the box won't record video to library https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1193291#M25994 <P>You may have an old version of SW on the base....</P> <P>&nbsp;</P> <P>can you check in Arlo base setting... it should&nbsp; be 1.8.xxx &nbsp;&nbsp; something</P> <P>If your seeing 1.4.xxx then you may need a reset of the base.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 21 Dec 2016 22:12:26 GMT https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1193291#M25994 TomMac 2016-12-21T22:12:26Z Re: Brand new cameras out of the box won't record video to library https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1195132#M26269 <P>I have the same puoblem and can't get an answer.</P> Wed, 28 Dec 2016 18:26:28 GMT https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1195132#M26269 kvap 2016-12-28T18:26:28Z Re: Brand new cameras out of the box won't record video to library https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1195321#M26289 Problem solved... shut down base station and prompted me update firmware on cameras, work a treat now! Sun, 25 Dec 2016 15:48:28 GMT https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1195321#M26289 Adamc_149 2016-12-25T15:48:28Z Re: Brand new cameras out of the box won't record video to library https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1196853#M26474 <P>kvap,</P> <P>&nbsp;</P> <P>Is your base station/camera prompting for an update as Adanc_149 indicated above?</P> <P>&nbsp;</P> <P>If so, did performing the update resolve the issue?</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 28 Dec 2016 18:27:53 GMT https://community.arlo.com/t5/Arlo/Brand-new-cameras-out-of-the-box-won-t-record-video-to-library/m-p/1196853#M26474 JamesC 2016-12-28T18:27:53Z