topic Re: "Your Arlo app requires an update to continue" but no update available. in Arlo

"Your Arlo app requires an update to continue" but no update available.

Topher_G — Tue, 20 Dec 2016 19:42:49 GMT

When I use the app it states "Your Arlo app requires an update to continue" then takes me to the App Store where all I can do is "Open" not update so it takes me right back to "Your Arlo app requires an update to continue". How do I get our of this vicous cycle?

Re: "Your Arlo app requires an update to continue" but no update available.

TomMac — Tue, 20 Dec 2016 19:59:35 GMT

Delete the app and then go to the store and install.

Re: "Your Arlo app requires an update to continue" but no update available.

JosephineB — Wed, 21 Dec 2016 02:15:23 GMT

Yeah, me too. Just started today. Very annoying. What's going on with the app that it's calling for a non-existent update?

Re: "Your Arlo app requires an update to continue" but no update available.

JamesC — Thu, 22 Dec 2016 17:13:49 GMT

If you are having trouble getting the update, uninstall your Arlo mobile app and download a fresh version from the app store. Are you still seeing the same behavior?

JamesC

Re: "Your Arlo app requires an update to continue" but no update available.

GeordieDan — Fri, 23 Dec 2016 08:28:51 GMT

I had this today - when you get taken to the app store (and see the "open" button) just click on the "updates" button in the bottom right. You'll see a list of all the apps with an update available, and Arlo will be in the list. No need to delete anything 🙂

Re: "Your Arlo app requires an update to continue" but no update available.

Topher_G — Fri, 23 Dec 2016 17:12:38 GMT

Thank you community for your help. Deleting the app then reloading worked -- although I seemed to have lost my favorites but at least it's working again. Appreciate your help.