topic When I try the update it says &quot;installed&quot; and does nothing in Arlo https://community.arlo.com/t5/Arlo/When-I-try-the-update-it-says-quot-installed-quot-and-does/m-p/1190496#M25840 <P>I have the software on my G5 phone, and it says I need an update.&nbsp; When I try the update it says "installed" and does nothing. What is wrong?</P> Tue, 20 Dec 2016 17:01:34 GMT MikeShelley 2016-12-20T17:01:34Z When I try the update it says "installed" and does nothing https://community.arlo.com/t5/Arlo/When-I-try-the-update-it-says-quot-installed-quot-and-does/m-p/1190496#M25840 <P>I have the software on my G5 phone, and it says I need an update.&nbsp; When I try the update it says "installed" and does nothing. What is wrong?</P> Tue, 20 Dec 2016 17:01:34 GMT https://community.arlo.com/t5/Arlo/When-I-try-the-update-it-says-quot-installed-quot-and-does/m-p/1190496#M25840 MikeShelley 2016-12-20T17:01:34Z Re: When I try the update it says "installed" and does nothing https://community.arlo.com/t5/Arlo/When-I-try-the-update-it-says-quot-installed-quot-and-does/m-p/1190524#M25841 <P>Uninstall the app, power button reboot the phone and then re-install</P> <P>Test again. if still NG, put in a trouble ticket to Support.</P> Tue, 20 Dec 2016 17:01:52 GMT https://community.arlo.com/t5/Arlo/When-I-try-the-update-it-says-quot-installed-quot-and-does/m-p/1190524#M25841 TomMac 2016-12-20T17:01:52Z