topic Re: Half life new batteries in Arlo

Half life new batteries

missearl — Sun, 18 Dec 2016 01:41:13 GMT

After installation of Brand New Batteries just purchased from a store that deals with batteries ONLY.

So I don't want to hear that the batteries are old...

The system shows that the batteries have only a half life and is not full.

After the system update this has been a continuous problem where I am burning through batteries like crazy.

Is it Arlo's grand scheme of things to get people to invest in other products?

Re: Half life new batteries

TomMac — Sun, 18 Dec 2016 02:11:17 GMT

what type of batteries ?

Re: Half life new batteries

jguerdat — Sun, 18 Dec 2016 14:47:08 GMT

Also, have you power cycled the base?

Re: Half life new batteries

missearl — Sun, 18 Dec 2016 18:03:31 GMT

TomMac,

Are you asking the brand name or kind of batteries?

Required batteries for the camera are Lithium CR123

Brand is Nuon, but Inhave used that brand in the past.

Re: Half life new batteries

missearl — Sun, 18 Dec 2016 18:05:09 GMT

I have not completely powered down the base, as this was never a requirement for changing batteries, but will try it...

Re: Half life new batteries

Nilitapaul — Fri, 03 Mar 2017 23:55:46 GMT

I had exactly the same issue. Got new batteries for several cameras. One of them showed half bars, right after installation. I power cycled the base unit, reset the camera, deleted and reattached the camera, all to no effect. Swapped batteries with other new batteries, no change but here's the interesting thing. I took the batteries out of one of the cameras that showed full bars, and put them in the camera that showed half bars. I swap the batteries from The camera that showed half bars, into the other camera and voila, both showed full bars. Something pretty messed up. I would hate to have to do this odyssey every time I change batteries, so netgear, please figure this out and get a fix going

Re: Half life new batteries

steve_t — Sat, 04 Mar 2017 00:05:57 GMT

Exactly half with brand new batteries is generally either due to a poor contact or one of the batteries inserted with the incorrect polarity. Naturally, this is user error. Glad both now show 100% though

Re: Half life new batteries

jguerdat — Sat, 04 Mar 2017 13:47:21 GMT

One thing I've started doing is to NOT push the batteries down when inserting. I use the battery door to push them down when I close it. This is due to having had a battery stick down which could be enough to not make contact with the connection on the inside of the door.

Just put them in place and close the door.