topic Re: IPhone 6s and Ipad mini not receiving motion notifications in Arlo

IPhone 6s and Ipad mini not receiving motion notifications

wgray — Fri, 16 Dec 2016 21:31:39 GMT

as of today my iphones 6s (2 of them) and my Ipad mini are not receiving motion notifications. I have deleted the app and reinstalled the app and still does not work. I turned on email notifications and they work?

Re: IPhone 6s and Ipad mini not receiving motion notifications

TomMac — Fri, 16 Dec 2016 22:09:57 GMT

Problem with pushes is known by Netgear and they're working on it.

Re: IPhone 6s and Ipad mini not receiving motion notifications

wgray — Fri, 16 Dec 2016 22:20:02 GMT

My notifications just started back up on iphones and ipad mini. They must have fixed it.

One other thing I did just before I posted was to retart my base from the my Arlo account. I dont know if that fixed itor Netgear fixed it????

Re: IPhone 6s and Ipad mini not receiving motion notifications

JamesC — Mon, 19 Dec 2016 19:38:57 GMT

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

Thank you all for your patience in this process.

JamesC