topic Re: HELP WITH ARLO CAMERA in Arlo

am not receiving push notifications when there is motion

Rhiannon — Mon, 19 Dec 2016 19:25:11 GMT

Can anyone help?
I am having trouble with my Arlo wireless camera/ base station. I am not receiving push notifications when there is motion. All the "modes" are set correctly and the detection is not showing up on my husbands phone either.

I dont know how to update it and just sat on the phone with Arlo support for 45 minutes before I got cut off.

Re: HELP WITH ARLO CAMERA

manofice — Fri, 16 Dec 2016 18:14:19 GMT

Tons of threads about this already

https://community.netgear.com/t5/Arlo-Pro/Push-notifications-no-longer-working/td-p/1189007/jump-to/first-unread-message

Re: HELP WITH ARLO CAMERA

TomMac — Fri, 16 Dec 2016 22:12:11 GMT

Problem with pushes is known by Netgear and they're working on it.

Re: HELP WITH ARLO CAMERA

JamesC — Mon, 19 Dec 2016 19:25:26 GMT

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

Thank you all for your patience in this process.

JamesC