topic Re: Problem setting up Arlo base station VMB3000 in Arlo

Problem setting up Arlo base station VMB3000

banuelos1 — Mon, 19 Dec 2016 04:17:38 GMT

Ive recieved this used unit from my son for personal use. Ive followed the set up per instructions, however, neither my phone or laptop can detect the device. Even after factory resetting the unit. What needs to be done for my personnal devices to be able to detect the Arlo Base Station?

Thanks,

Ken

Re: Problem setting up Arlo base station VMB3000

jguerdat — Mon, 19 Dec 2016 13:21:21 GMT

What LEDs are showing on the base and what color? Power should be green. The Internet one can have 3 possibilities - off (no connection to the router - check for bad cable or port), amber (connected to the router but not to the servers) and green (ready to be set up).