https://community.arlo.com/t5/Arlo/Arlo-camera-battery/m-p/1190820#M25655 <P>from easy to hard ... in order till it works.</P> <P>&nbsp;</P> <P>1) open and close battery door, check batteries and placement in camera</P> <P>2) power button reboot the base , let it come back online</P> <P>3) If still NG, go to camera settings, use REMOVE DEVICE. power button reboot the base, bring back camera as new ( re-sync )</P> Sun, 18 Dec 2016 18:20:47 GMT TomMac 2016-12-18T18:20:47Z https://community.arlo.com/t5/Arlo/Arlo-camera-battery/m-p/1190799#M25646 <P>I put in new batteries and it still says batteries need to be replaced. What am I missing?</P> Sun, 18 Dec 2016 17:32:50 GMT https://community.arlo.com/t5/Arlo/Arlo-camera-battery/m-p/1190799#M25646 Lxp 2016-12-18T17:32:50Z https://community.arlo.com/t5/Arlo/Arlo-camera-battery/m-p/1190820#M25655 <P>from easy to hard ... in order till it works.</P> <P>&nbsp;</P> <P>1) open and close battery door, check batteries and placement in camera</P> <P>2) power button reboot the base , let it come back online</P> <P>3) If still NG, go to camera settings, use REMOVE DEVICE. power button reboot the base, bring back camera as new ( re-sync )</P> Sun, 18 Dec 2016 18:20:47 GMT https://community.arlo.com/t5/Arlo/Arlo-camera-battery/m-p/1190820#M25655 TomMac 2016-12-18T18:20:47Z