topic Re: No recording on motion in Arlo

No recording on motion

Rizwan21 — Sun, 18 Dec 2016 05:56:34 GMT

I have noted many people reporting this issue but can't seem to find a solution. I bought my cameras today and setup first time.
I have setup motion detection and can get alerts but no recordings. I can manually record. No there are no filters in recording library. Yes I have rebooted the base router
Firmware camera 1.2.2688
Base 1.4.2695
I can't update as there is no option available in the device info menu and it's not my fault if I am sold an old firmware so please provide me a working solution

Re: No recording on motion

Rick_Voelker — Sun, 18 Dec 2016 12:23:11 GMT

I set my system up yesterday and I am experiencing the same problem everyone else is having. My system will not record on motion. Same issue as the person before me. Why reinvent the wheel, please fix my problem.

Re: No recording on motion

Rick_Voelker — Sun, 18 Dec 2016 12:29:19 GMT

I set my system up yesterday at 7:00 am (24 hours ago). I just tested my system and it works now. My system upgraded and I noticed a change in the Mode section. You will notice (Arm and Disarm Motion) when you see that upgrade, it should be fixed.

Re: No recording on motion

JamesC — Tue, 20 Dec 2016 18:06:26 GMT

Rizwan21,

Firmware updates will complete automatically overnight. Are you still having this issue? Did the firmware updates complete?

JamesC

Re: No recording on motion

jla3002 — Thu, 22 Dec 2016 20:42:04 GMT

Hi,

I have same problems with cameras, they just stopped recording?

I currently have HW version VMB3010r2 and FW version 1.4.2695, how can I update the Firmware? I have the correct Mbps so that should not be a problem.

thank you so much.

Re: No recording on motion

JamesC — Fri, 23 Dec 2016 21:14:44 GMT

jla3002,

Firmware updates will complete automatically overnight if there are no issues. Consider rebooting your base station (using the on-off button) and try updating again.

JamesC