topic Recommended Modem Router to Replace BT Smart HUb in Arlo

Recommended Modem Router to Replace BT Smart HUb

TaraR — Sun, 18 Dec 2016 11:57:08 GMT

Since upgrading to BT Infinity and getting a BT Smart Hub I cannot get the Arlo Cameras to work anymore. I have tried numerous suggestions, but am debating whether to just reluctantly getting a new modem router which will work with BT infinity.

Does anyone have any recommendations for a good infinity compaitible modem router which works well and sets up easily with the Arlo base station and wireless cameras please?

Thanks

Re: Recommended Modem Router to Replace BT Smart HUb

jguerdat — Sun, 18 Dec 2016 14:35:26 GMT

There have been reprots of older BT-supplied devices not being compatible. It's been a while since anyone posted about this. Is this your Smarthub or the ISP's? If the latter, perhaps BT can reconfigure it to allow access. Ports 80, 443 and 123 to netgear.com need to be open.

Re: Recommended Modem Router to Replace BT Smart HUb

TaraR — Sun, 18 Dec 2016 15:08:35 GMT

Thank you, but I have already tried that with no luck. The Smart Hub was provided by BT when we upgraded to infinity fibre recently